News Releases

CATONSVILLE, MD, June 30, 2021 – Pick up any product in just about any store and you’re likely to find information that indicates the country of origin of the product. The U.S. Federal Trade Commission (FTC) requires this for any imported product, but not for products made in the United States. When you see the words “Made in USA” on a product, it’s purely for marketing purposes. So, does it work?

CATONSVILLE, MD, June 7, 2021 – Customer loyalty programs have been around for decades and are used to help businesses, marketers and sellers build a sustainable relationship with their customers. But do they work? A recent study sought to find out and researchers learned that while yes, customer loyalty programs do work, perhaps not in ways most may assume.

CATONSVILLE, MD, May 24, 2021 – Contrary to portraits painted in popular media, new research involving ridesharing services shows they provide an additional level of protection for potential sexual assault victims, particularly in neighborhoods with inadequate public transportation or in circumstances that are more prone to sex crimes.

CATONSVILLE, MD, May 20, 2021 – To deliver real-time feedback to support employee development and rapid innovation, many companies are replacing formal, review-based performance management with systems that enable frequent and continuous employee evaluation. New research in the INFORMS journal Information Systems Research examines the role of these applications to understand the effects on employee performance appraisals.

CATONSVILLE, MD, May 11, 2021 – With the U.S. federal government investing billions of taxpayer dollars in executing technology programs, wouldn’t you like to know where this money is going? A new study has identified ways to reduce federal spending in the execution of these taxpayer-funded technology programs. 

CATONSVILLE, MD, May 4, 2021 – Paid video streaming services on your television, smart phone or other devices are increasingly replacing traditional video entertainment platforms of cable, satellite and broadcast TV. The growth of these services, known in the industry as over-the-top (OTT) media services, may be accompanied by a rise in pirated content, particularly where access to those services may be restricted, a group of researchers has found.

CATONSVILLE, MD, April 22, 2021 – INFORMS announced that it is launching a unique new member benefit that will deliver billions of curated external data, news sentiment, and geo intelligence for data science and artificial intelligence (AI) initiatives for INFORMS members. 

CATONSVILLE, MD, April 13, 2021 – INFORMS, the leading international association for operations research and analytics professionals, announced it has awarded The United Nations World Food Programme (WFP) its 2021 Franz Edelman Award for Achievement in Advanced Analytics, Operations Research and Management Science for its use of operations research (O.R.) to master food assistance amid emergency responses.

CATONSVILLE, MD, April 1, 2021 – Online marketers have seen the pattern: 95%-98% of online visitors search for something, but the search never converts into a purchase and they leave the site without buying. For marketers, this results in speculation and assumptions that can lead to wasted time and investments in ineffective marketing programs.

CATONSVILLE, MD, March 24, 2021 – COVID-19 has been shown to spread on airplanes by infected passengers, so minimizing the risk of secondary infections aboard aircraft may save lives. New research in the INFORMS journal Service Science uses two models to help solve the airplane seating assignment problem (ASAP). The models can lower the transmission risk of COVID-19 more so than the strategy of blocking the middle seats, given the same number of passengers.