Media Coverage

Many adults consult online ratings and reviews before they make a purchase. However, how ratings affect sales is a challenging topic as evidenced from controversy surrounding Rotten Tomato scores or sellers trying to manipulate ratings on various platforms. A new study investigates how rating inflation affected a digital platform as well as the choices users made. The study found that inflation can have benefits and detriments: While sales rose, users’ trials declined, and sales were concentrated among popular sellers. Rating inflating is when platforms change their strategy to increase average ratings. So, users see higher ratings for all restaurants.

Using artificial intelligence (AI) in the medical supply chain is a hot topic. But is AI just wishful thinking, or can it really fix supply chain woes— especially those that emerged during the pandemic?

Record heat in Texas this summer strained but didn't break the beleaguered power grid, but experts still question its reliability.

The next person who fills your prescription might not be a person at all. Walgreens recently opened its fourth microfulfillment center since last year. Prescriptions are filled at a warehouse using automation, then brought to the pharmacy for you to pick up.

While autonomous vehicles could one day help prevent things like drunk or impaired drivers, driving is still very unpredictable, pointing to things like blown tires or debris suddenly falling onto the road.