Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Paperless billing is costing the paper industry. But storeless shopping helps.

Paperless billing is costing the paper industry. But storeless shopping helps.

Marketplace, November 3, 2023

Citigroup recently issued a sort of ultimatum to its credit card customers: Opt in to paperless statements or get kicked off their online accounts. That’s according to reporting by The Wall Street Journal this week. In fact, the proportion of credit card customers who have enrolled in paperless billing has grown from roughly one-third to two-thirds since 2015 as companies increasingly pressured customers to go paperless.

PCBs critical to strong US electronics ecosystem

PCBs critical to strong US electronics ecosystem

Electronic Sourcing, November 2, 2023

Artificial intelligence (AI) is being adopted incredibly quickly and is forecasted to contribute over $15 trillion to the world economy by 2030. Companies are competing for dominance, but competition isn’t only between companies. On the international stage, nations including the US and China are strategically vying for technological leadership in AI, making the technology itself—and the supply chains supporting it—imperative for economic and national security.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

Climate