OnTheMark: Integrated Stochastic Resource Planning of Human Capital Supply Chains (IBM)
We present a suite of innovative operations research models and methods that supports the effective and efficient management and planning of human capital supply chains and that has been developed and implemented to optimize performance in the information technology services industry. This suite constitutes an end-to-end solution that is deployed as a critical part of the human capital management and planning process within IBM, driving growth, profitability and client satisfaction.